Additional Info

What To Expect When Working With Me

My Service Level Commitment:
Below, you'll find a summary of what you can expect from your interaction with me, my team and CIBC Wood Gundy:

• The initial appointment is an information meeting. The main purpose is to meet and get a feel for one another. You are encouraged to ask as many questions as you can, to take advantage of your time with me. You will also be asked to bring all of your financial statements so I can obtain a snapshot of your investment and retirement portfolios. You will be asked to speak about your financial picture, and tell me what you have done, what you are doing now, and what your investment goals are. From this I can determine what you should do with your investment efforts in the future.

• From that initial meeting a written Investment Policy Statement (IPS) will be prepared suggesting a course of action. 

• Within one week after you receive this report, a follow up meeting will be held during which the report will be reviewed and individual investment products will be reviewed in detail. Once you agree with the IPS, the plan will be implemented in your portfolio.

• Periodic meetings throughout the year to discuss the performance of your investments, the opportunities that are presented and to re-affirm the initiatives and objectives.

Commitment to Clients:
I am committed to understanding what your concerns are and what you expect from the client relationship up front. I am very aware that my clients are the most important part of my business and I believe that communication is imperative and essential to a successful working relationship.

Contact:
I am in the office from 8:00 a.m. to 4:00 p.m., Monday to Friday.  In the event of my absence my Investment Advisor Assistant, Risa Sorenson, can be reached directly at (250) 703-5380.

Keeping you Current:
I believe that part of personalized service is keeping my clients up to date about market changes and opportunities. To that end, I will keep you abreast of educational opportunities provided through seminars, luncheons and CIBC corporate initiatives.